- Return Policy
The Alaris® Masimo SpO2 Module from CareFusion provides continuous, non-invasive monitoring of blood oxygen levels and pulse rates in adult, pediatric and neonatal patients. With a common user interface that reduces training time and programming complexity for your clinicians and biomed technicians, the Alaris SpO2 module provides a vital infusion safeguard with the Guardrails® Suite MX software. This safety software includes customizable alarm limits by care area and trending data alongside PCA dosing data
Both models are indicated for use with adult, pediatric, and neonatal patients and are contraindicated for use as an apnea monitor. The majority of the programming is identical for both models. Refer to the Alaris® SpO2 module Directions for Use. If a procedure applies to a specific model, the model number will be referenced.
All refurbished units come with a 1 year warranty!
All returns must be authorized by Willow Medical before returning. Product must be returned within 30 day of purchase with a RGA from Willow Medical. After obtaining an RGA, each return must include the following information:
- Customer name and address
- RGA number.
- Willow Medical order number.
Defective orders are returnable with authorization. Non-defective orders may be returned, provided customer has obtained prior authorization from Willow Medical. Defective product, properly noted damaged product and returns that are the result of a Willow Medical error may be returned at Willow Medical expense and for a full credit.
Return from Date of Invoice - 0 – 30 Days
Re-stocking fee Percentage -15% plus freight
Willow Medical will send a shipping label prepaid by Willow Medical to the customer for all returns. All returns most be sent back to 114 Tradition Trail Holly Springs NC 27540.