- Return Policy
The Kangaroo™ Connect enteral feeding pump is a portable rotary peristaltic enteral feeding pump, intended to provide enteral nutrition to a patient. It can be programmed to provide patients with continuous, dose, or bolus feeding when used with Kangaroo™ Connect feeding sets.The Kangaroo™ Connect pump is intended for acute care settings and home care use. Intended to be used in both stationary and ambulatory conditions, the Kangaroo™ Connect pump can be used for both adult and pediatric patients, provided the patient can tolerate its flow rates and accuracy level.
- Brand New Never Been Opened!
- 1-Year Warranty
All new units come with a 1 year warranty!
All returns must be authorized by Willow Medical before returning. Product must be returned within 30 day of purchase with a RGA from Willow Medical. After obtaining an RGA, each return must include the following information:
- Customer name and address
- RGA number.
- Willow Medical order number.
Defective orders are returnable with authorization. Non-defective orders may be returned, provided customer has obtained prior authorization from Willow Medical. Defective product, properly noted damaged product and returns that are the result of a Willow Medical error may be returned at Willow Medical expense and for a full credit.
Return from Date of Invoice - 0 – 30 Days
Re-stocking fee Percentage -15% plus freight
Willow Medical will send a shipping label prepaid by Willow Medical to the customer for all returns. All returns most be sent back to 114 Tradition Trail Holly Springs NC 27540.