- Return Policy
The Kangaroo 224 Enteral Feeding Pump is ideal for home health care or nursing home residents to assist in giving patients who cannot feed themselves the adequate nutrition they need. The Kangaroo 224 is extremely easy to use and will retain its settings for up to 24 hours when using a power cord. If the battery is used, the pump will retain its settings for up to 16 hours. This pump does not have flush capabilities.
- Fully Refurbished
- 1-Year Warranty
All refurbished units come with a 1 year warranty!
All returns must be authorized by Willow Medical before returning. Product must be returned within 30 day of purchase with a RGA from Willow Medical. After obtaining an RGA, each return must include the following information:
- Customer name and address
- RGA number.
- Willow Medical order number.
Defective orders are returnable with authorization. Non-defective orders may be returned, provided customer has obtained prior authorization from Willow Medical. Defective product, properly noted damaged product and returns that are the result of a Willow Medical error may be returned at Willow Medical expense and for a full credit.
Return from Date of Invoice - 0 – 30 Days
Re-stocking fee Percentage -15% plus freight
Willow Medical will send a shipping label prepaid by Willow Medical to the customer for all returns. All returns most be sent back to 114 Tradition Trail Holly Springs NC 27540.