- Return Policy
The Baxter SIGMA Spectrum Infusion System is redefining smart technology with Second Generation software to help prevent pump-related medication errors. The SIGMA Spectrum Infusion System provides multiple error prevention systems along with bi-directional wireless communication and comprehensive log analysis software to create CQI reports. SIGMA Spectrum pump provides rapid, intuitive work-flow using a bright, easy to read color display and on-board digital help screens. SIGMA Spectrum pump also provides economic value by utilizing Baxter’s standard IV administration sets
- Fully Refurbished
- 1-Year Warranty
All refurbished units come with a 1 year warranty!
All returns must be authorized by Willow Medical before returning. Product must be returned within 30 day of purchase with a RGA from Willow Medical. After obtaining an RGA, each return must include the following information:
- Customer name and address
- RGA number.
- Willow Medical order number.
Defective orders are returnable with authorization. Non-defective orders may be returned, provided customer has obtained prior authorization from Willow Medical. Defective product, properly noted damaged product and returns that are the result of a Willow Medical error may be returned at Willow Medical expense and for a full credit.
Return from Date of Invoice - 0 – 30 Days
Re-stocking fee Percentage -15% plus freight
Willow Medical will send a shipping label prepaid by Willow Medical to the customer for all returns. All returns most be sent back to 114 Tradition Trail Holly Springs NC 27540.