- Return Policy
The Medfusion 3500 Syringe Pump has been specifically designed to enhance safety while maintaining simplicity. The 3500 can support up to 16 different profiles or care areas which allows for safe use in any health care setting.
We have many different versions in stock including v. 6.0, 5.0, and 3.0.6!
- Fully Refurbished
- 1-Year Warranty
All refurbished units come with a 1 year warranty!
All returns must be authorized by Willow Medical before returning. Product must be returned within 30 day of purchase with a RGA from Willow Medical. After obtaining an RGA, each return must include the following information:
- Customer name and address
- RGA number.
- Willow Medical order number.
Defective orders are returnable with authorization. Non-defective orders may be returned, provided customer has obtained prior authorization from Willow Medical. Defective product, properly noted damaged product and returns that are the result of a Willow Medical error may be returned at Willow Medical expense and for a full credit.
Return from Date of Invoice - 0 – 30 Days
Re-stocking fee Percentage -15% plus freight
Willow Medical will send a shipping label prepaid by Willow Medical to the customer for all returns. All returns most be sent back to 114 Tradition Trail Holly Springs NC 27540.