- Return Policy
The Stryker Secure 3 hospital bed helps keep patients safe and secure with many different safety features. The Secure 3 features siderails that have a intermediate support position that allows patients to help themselves exit or enter the bed. This feature along with the StayPut Bed Frame, which maintains the relative location of the patient when the head of the bed is raised, helps reduces risk of falls or injury to care staff. The Secure 3 also features the iBed Awareness system that monitors patient position in the bed and audibly, visually or remotely alerts care staff if a preset parameter is compromised. The Secure 3 has a open platform and can easily be customized to suit the needs of any patient care situation.
- Fully Refurbished
- 1-Year Warranty
All refurbished units come with a 1 year warranty!
All returns must be authorized by Willow Medical before returning. Product must be returned within 30 day of purchase with a RGA from Willow Medical. After obtaining an RGA, each return must include the following information:
- Customer name and address
- RGA number.
- Willow Medical order number.
Defective orders are returnable with authorization. Non-defective orders may be returned, provided customer has obtained prior authorization from Willow Medical. Defective product, properly noted damaged product and returns that are the result of a Willow Medical error may be returned at Willow Medical expense and for a full credit.
Return from Date of Invoice - 0 – 30 Days
Re-stocking fee Percentage -15% plus freight
Willow Medical will send a shipping label prepaid by Willow Medical to the customer for all returns. All returns most be sent back to 114 Tradition Trail Holly Springs NC 27540.